Privacy Policy

Privacy Policy

Introduction

Welcome to https://oem-certified-replacement-parts.collision-talk.com! We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we handle data collected through our website, applications, services, and products, in alignment with various international privacy laws.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services linked from our website, as they have their own privacy policies governing data collection.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit any of our websites that reference this Privacy Statement.
  3. You receive communications from us, including newsletters, promotional emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Securely stored data used for processing transactions, including credit card numbers and billing addresses.
  • Financial Information: This may include bank account details or financial transaction records.
  • Purchase Information: Data related to products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and mobile advertising IDs.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Your comments, suggestions, and reviews to improve our products and services.
  • Social Media Information: Data collected from social media platforms when users choose to log in through these accounts.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We gather this data through various methods: user input forms, account settings, secure payment gateways, analytics tools, and automated technologies like cookies. Additionally, we may receive personal data from third parties who assist us in providing services, adhering to their respective privacy agreements.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on our website:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our site, allowing you to navigate through pages.
  • Preference Cookies: Used to remember user preferences and settings, improving future interactions.
  • Analytics Cookies: These track user behavior to provide insights for marketing and service enhancements.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data as necessary for the following purposes:

  • Fulfilling transactions and providing services requested by users.
  • Complying with legal obligations and regulatory requirements.
  • Conducting research and analytics to improve our products.
  • Sentencing, ordering, or delivering products/services.

Once these purposes are achieved, we delete or anonymize the data to ensure confidentiality.

Security Measures

We take significant steps to safeguard your personal data:

  • Implementing encryption for secure data transmission.
  • Engaging reputable third-party processors who adhere to strict security standards.
  • Regularly reviewing and updating our security protocols to mitigate potential risks.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from them.

Your Rights (Depending on Location)

The privacy laws in different jurisdictions grant users various rights regarding their personal data:

  • Access: The right to request access to your collected personal data.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking for the deletion of your personal data, except under certain circumstances.
  • Restriction: Limiting the use or processing of your data in specific situations.
  • Portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the collection, processing, or sharing of your personal data.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain factors.
  • Filing Appeals/Complaints: Reporting concerns to relevant privacy authorities and pursuing legal remedies.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or regulatory requirements. Any modifications will be effective immediately upon posting on our website.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please reach out to us: